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unable to move to next unit/module - Knowledgebase / Chat function FAQs - Deskpro

unable to move to next unit/module

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Unit issues:

When you get to the end of a unit, you will need to watch the video until it finishes completely.

Once the video finishes, the ‘disabled’ button will change to ‘next’ and then you can go onto the next unit.


Module issues:

Each module has an end of module test, which needs to be completed and passed before you can start the next module.

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